Agency organisation & team
Separate agency identities, organisations, admin responsibility, invitations and granular permissions are technically prepared. Shopper and agency accounts remain separate trust domains.
For mystery shopping agencies
Start recruiting where shoppers are genuinely reachable.
ShopperMatch is being built as a recruiting, matching and qualification platform. The aim is not another large address database, but to answer a practical question: which suitable, reachable and active shoppers are available for a specific need in a specific region?
The plan
From recruiting need to suitable shopper – controlled and traceable.
The following components describe the planned product direction. Where a component is already technically prepared, we say so explicitly. Where it will come later, we say that as well.
Prepare recruiting needs
Recruiting needs can be represented structurally with country, region, radius, time period, remuneration and matching requirements. Preparation and publication remain separate permissions.
Anonymised shopper matches
Agencies should be able to find suitable shoppers using relevant profile and regional characteristics without receiving private email addresses or other direct contact details by default.
Public or targeted opportunities
A recruiting need should either be publicly visible or presented directly to suitable shoppers. Which option is available will depend on later product and permission rules.
Contact through ShopperMatch
The first contact should take place through ShopperMatch. Shoppers can indicate interest, no interest or ask questions. Direct contact details are only released at a defined, controlled stage.
Credits / packages / usage
A separate B2B model using credits or entitlements is planned for agencies. Prices, packages and concrete billing arrangements have not yet been finalised and will not be mixed with Shopper Reward Credits.
Important boundary
ShopperMatch is matching infrastructure – it is not automatically the contracting principal.
For agencies
Describe recruiting needs, find suitable anonymised profiles and initiate traceable recruiting contacts.
For shoppers
Control profile, region, interests and contact preferences, and decide independently whether to express interest or later release contact details.
For ShopperMatch
Provide the technical framework for matching, privacy boundaries, permissions and traceable recruiting relationships.
Early interest
Do you work for a mystery shopping agency?
You can already tell us which recruiting problems and regions matter to your organisation. That helps us shape the agency area around real operational workflows.